Here in the United States, most SAs will listen to you for about five minutes before politely telling you: Nothing to see here moving along. No law enforcement agency I can think of will give you the time of day unless you were the victim of theft to the tunes of hundreds of millions of dollars. I fail to see what gathering data via UUID will do. Minimize usage (turning off Team Viewer when not in use).Now what? Your course of action to minimize the potential of someone 'owning' your TeamViewer sessions should be something to the tune of: So you gain the knowledge that the UUID belongs to say: Drugov Russianomov somewhere in Romania.

Please note that using TeamViewer with the Zendesk integration will require the latest TeamViewer version or being on subscription.The UUID can be tracked by TeamViewer, but do not expect them to tell you anything as that would likely require a subpoena. High security: TeamViewer utilizes RSA 2048 public/private key exchange, AES (256 bit) session encryption end to end, random passwords for one-time access, optional two-factor authentication, and access controls via trusted devices as well as black- and whitelists. High performance: Intelligent connection routing and bandwidth usage for real time screen sharing even under bad network conditions. No configuration required: Works instantly behind any firewall and proxy. * Multi Platform: *Support for Windows, Mac, Linux, Android, iOS, Chrome, and Blackberry.įeature rich: Use all TeamViewer features including multi-monitor support, file transfer, chat, VoIP, video, customer management, setting policies, whiteboard, session recording, 24/7 access and many more. Once the customer goes online, he will appear in your TeamViewer service queue and you can instantly connect with a single click to his device For more information about using TeamViewer within Zendesk and a free trial please visit: With TeamViewer you can easily create a remote support session directly from your ticket in Zendesk to Windows, Mac, Linux and mobile devices Simply insert the created link into the ticket and send it to your customer. Teamviewer is the No.1 solution for remote support and desktop sharing regarding market share with over 1.5 billion installations worldwide, 20 million connected devices at any given time and translations in more than 30 languages.

Whos is teamviewer support